Reservation & Cancellation Guidelines

We are excited to welcome you to The Temptation and want to ensure your experience with us is as smooth as possible. To help us serve you better, we kindly ask that you review our reservation and cancellation guidelines:

1. Reservation Deposit

To secure your reservation, we kindly require a deposit of 1,000,000 VND/ booking. For the special date 1,000,000VND/pax is applied.

This deposit will be fully deducted to your final bill on the day of dining.

2. Cancellation Terms

Our cancellation policy is calculated based on your reserved dining time, with refunds processed to your bank account within 15–30 working days.

A small utility fee will be deducted from your deposit upon refund.

Cancellations made:

- more than 3 days (72 hours) in advance receive a full refund.
- within 3 days (72 hours), a 50% refund applies
- within 1 day (24 hours), the deposit is non-refundable

3. Table Holding Time

For bookings secured with a deposit, we are pleased to hold your table for up to 30 minutes beyond your reserved time.

If we do not receive notice of any delay, we regret to inform you that we may need to release your reservation to accommodate other guests.

Our policy allows us to serve all guests with the quality and attention they deserve. We appreciate your understanding!