Reservation & Cancellation Guidelines
We are excited to welcome you to The Temptation and want to ensure your experience with us is as smooth as possible. To help us serve you better, we kindly ask that you review our reservation and cancellation guidelines:
1. Reservation Deposit
To secure your reservation, we kindly require a deposit of 1,000,000 VND for 1 to 4 diners. For 5 or more diners, the deposit is around 2,000,000VND or 500,000 VND per diner. This deposit will be fully deducted to your final bill on the day of dining.
2. Cancellation Terms
Should you need to cancel, please notify us at least 24 hours in advance for any changes to your reservation.
Your deposit will be retained as a dining credit for you or a nominated guest, valid for one month from your original reservation date. Deposits are non-refundable and will only be reconsidered in cases of force majeure. In case of no-shows or last-minute changes without prior notice, a fee may apply or the full deposit may be forfeited.
3. Table Holding Time
For bookings secured with a deposit, we are pleased to hold your table for up to 30 minutes beyond your reserved time.
If we do not receive notice of any delay, we regret to inform you that we may need to release your reservation to accommodate other guests.
4. Reservation Confirmation
Our team will contact you for the confirmation during 24 hours to your booking.
Except Monday, as we are closed on every Monday.
Reservations not confirmed may be subject to cancellation.
Please Note: Each reservation is carefully prepared in advance to offer you the most exclusive experience.
Our policy allows us to serve all guests with the quality and attention they deserve. We appreciate your understanding!